- A return request must be submitted within 24 hours of the time the item was picked up.
- The item must be returned in the original condition.
- Refunds will not be granted for items purchased by accident.
- Please take into consideration: Most items are purchased at less than 50 percent of the original retail price. If small items such as bolts or brackets are missing, a refund may not be granted. These items can be easily purchased at a hardware store.
- Please utilize inspection days and check your items prior to leaving our facility as a refund is not guaranteed.
- Approved refunds will be for no more than 75 percent of the total sale. A 25 percent fee will be kept for buyer’s premium and restocking.
If your refund request meets the eligibility guidelines listed above, please complete the form below.